
Opening the Conversation: Setting Tone and Expectations
Teaches the critical first minutes of a consent encounter, including self-introduction, purpose framing, dialogue-oriented language patterns, and assessing participant readiness.
The first two minutes
A coordinator walks into a consultation room. The participant is sitting in a chair, hands folded, eyes tracking the coordinator's movements with the wary attention people reserve for encounters they do not fully understand. On the table between them sits a consent document -- 18 pages, single-spaced, dense with language about randomization and adverse events and data access rights. The coordinator has reviewed this document three times. The participant has never seen it.